
Canny Autopilot
All-in-one customer feedback management platform.

AI Project Details
Unlock the Power of User Insights with Canny Autopilot
Canny Autopilot is a comprehensive, all-in-one customer feedback management platform designed to help product teams bridge the gap between user requests and product development. By centralizing feedback from various channels, Canny Autopilot empowers SaaS companies and digital product teams to make data-driven decisions, prioritize the right features, and maintain a transparent relationship with their community.
Key Features of Canny Autopilot
- Centralized Feedback Boards: Capture ideas, bug reports, and feature requests in one organized location. Users can submit feedback directly or through your team, ensuring no valuable insight is lost in Slack threads or spreadsheets.
- Smart Prioritization Frameworks: Move beyond guesswork. Canny allows you to weigh feedback based on customer segments, potential revenue impact, and effort, helping you identify the high-impact tasks that align with your business goals.
- Automated Roadmaps: Turn your feedback into visual, interactive roadmaps. Keep your internal stakeholders and external users aligned by showing exactly what is planned, in progress, and completed.
- Integrated Changelog: Close the feedback loop effortlessly. Once a feature is launched, use the built-in changelog to announce updates and automatically notify the users who originally requested them.
- AI-Powered Insights: The "Autopilot" functionality leverages advanced automation to group similar requests, tag feedback categories, and summarize sentiment, significantly reducing the manual work required by product managers.
Transforming Product Management Workflows
In a traditional setup, product managers spend hours manually sorting through support tickets and chat logs. Canny Autopilot automates this intake process. By providing a dedicated space for voting and commenting, it allows your community to validate each other's ideas, effectively crowdsourcing your market research.
The Benefits of Using Canny Autopilot
- Enhanced User Retention: When customers see their feedback being heard and implemented, their loyalty to your brand increases.
- Streamlined Communication: Reduce the "Are we building this?" questions from sales and support teams by providing a single source of truth for the product vision.
- Data-Backed Decision Making: Support your product roadmap with hard data. Show stakeholders exactly how many users requested a feature and the total account value associated with those requests.
- Seamless Integrations: Canny Autopilot connects with the tools your team already uses, including Jira, GitHub, Slack, Intercom, and Zendesk, ensuring a smooth flow of information across your entire tech stack.
Who is Canny Autopilot For?
Canny Autopilot is the ideal solution for growth-stage startups and established SaaS enterprises looking to scale their product management processes. Whether you are a solo founder trying to manage a growing user base or a product lead at a large corporation aiming for better cross-departmental alignment, Canny provides the structure and automation needed to build better products, faster.