Kili

Kili

Kili: Your Personalized AI Assistant for Customer Service

In today's fast-paced world, customer service teams need reliable support to enhance their efficiency and effectiveness. Kili is an AI assistant designed specifically to provide personalized and accurate assistance to customer service representatives.

With Kili, teams can streamline their workflows, ensuring that every customer interaction is handled with care and precision. This AI assistant not only helps in managing inquiries but also learns from each interaction, continuously improving its responses to meet customer needs.

Key Features of Kili:

  • Personalized Support: Tailors responses based on customer history and preferences.
  • Accurate Information: Provides reliable answers to customer queries, reducing response time.
  • Continuous Learning: Adapts and evolves with each interaction, enhancing service quality.

By integrating Kili into your customer service operations, you can boost team productivity, improve customer satisfaction, and ultimately drive better business outcomes. Experience the future of customer support with Kili, your trusted AI assistant.

Category:chatbot ai-chatbot

Create At:2024-12-24

Tags:
AI customer serviceassistantknowledge basechatbotcustomer supportproductivitycustomer-facing teams
Visit Website

Kili AI Project Details

What is Kili?

Kili is an AI customer service assistant that provides reliable and on-demand support for customer-facing teams. It leverages your company's knowledge to provide personalized and accurate responses.

How to use Kili?

To use Kili, you can sign up and create an account. Once signed in, you can import your existing knowledge base and documents to enable Kili's AI assistant. You can use Kili internally or externally by drafting help articles, customer-facing communication, or deploying a chatbot via API. Kili also learns from your feedback to improve over time.

Kili's Core Features

  • Reliable and on-demand assistant for customer-facing teams
  • Leverages company knowledge for personalized and accurate responses
  • Draft help articles and customer communication via app
  • Instantly respond to customer service tickets using Chrome Extension
  • Deploy chatbot to deflect customer service queries
  • Learn from feedback and recommend actions automatically

Kili's Use Cases

  1. Generate customer facing content using existing knowledge base
  2. Reduce handle time by instantly resolving tickets using knowledge base
  3. Help customers get instant answers through embedded chatbot
  4. Increase productivity of commercial teams by providing instant answers via Slack
  5. Reduce burden on technical teams by automating repetitive questions

FAQ from Kili

Do you provide access to GPT4?

What data can I use for my Assistant?

What is included in the Free Plan?

Is there a word limit for each source?

What counts as a credit?

Can I embed Kili within my product?

Can I use Kili within my organisation?

Do you provide API access?

Kili Company

Kili Company name: Kili, Inc.